Privacy Policy

Last Updated: August 10, 2026

At My Pure Herb, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect the following information:

Name
Email address
Phone number
Billing and shipping address
Order and transaction details
Information you provide when contacting customer support
Device, browser, IP address, and website usage information

We may also use cookies and similar technologies to improve your browsing and shopping experience.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Communicate with you regarding your purchases or account
Provide customer support
Send order updates and service-related notifications
Improve our products, services, and website
Prevent fraudulent or unauthorized activity
Send promotional offers or marketing communications, where permitted

You may opt out of promotional communications at any time.

3. Payment Information

Payments made through our website are processed through third-party payment service providers. We do not store your complete payment card or banking information unless specifically required and securely handled by an authorized payment provider.

We recommend reviewing the privacy policies of the payment providers used during checkout for more information about how they process your data.

4. Sharing of Information

We do not sell or rent your personal information.

However, we may share necessary information with trusted third parties that help us operate our business, including:

Payment processing providers
Shipping and delivery partners
Website and technology service providers
Marketing and analytics service providers

These third parties may only use your information as necessary to provide their services or comply with applicable legal requirements.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to understand how visitors use our website, remember preferences, improve website functionality, and measure the effectiveness of our marketing activities.

You may choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

6. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information online is completely secure. While we work to protect your information, we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

We encourage you to review their privacy policies before providing them with personal information.

8. Your Rights and Choices

You may contact us to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to applicable legal and business requirements
Opt out of marketing communications

We may require verification of your identity before processing certain requests.

9. Children's Privacy

Our website is not intended for children. We do not knowingly collect personal information from individuals who are not legally permitted to provide such information under applicable laws.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page along with the revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

My Pure Herb
Email: info@mypureherb.com
Phone: +91 9996035549
WhatsApp: +91 9518237784

Address: Shop No. 63-64, Alawalpur Chowk, New Car Market, Palwal, Haryana – 121102, India